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Winter Treatment

Where to get urgent medical treatment this Winter

There are lots of ways to get urgent medical advice and treatment in Redbridge if you or a family member become unwell this winter. Remember that the first port of call might not always be A&E.

Where to seek medical advice and treatment:

  • Your local pharmacy – Many common illnesses such as coughs or colds can be easily treated by visiting your local pharmacy. You can speak to a pharmacist without having to make an appointment and they can advise you how to look after yourself at home with rest and over-the-counter treatments. To find your local pharmacy and the services it offers, visit

  • NHS 111 – If you need medical help quickly, but your condition is not life threatening, you can call NHS 111. Available 24 hours a day, seven days a week, the free telephone service is staffed by trained advisors and experienced clinicians who can assess you, offer advice and direct you to the right place to get the medical care you need as quickly as possible

  • Walk-in centres – Our walk-in centres are open to patients, including children, every day of the year (and most are open on Christmas Day). You do not need an appointment and can just “walk in”.

  • Urgent GP appointments – Urgent, same day, bookable appointments are available every day at GP hubs across the borough between 6.30pm and 10pm on weekdays, and between 8am and 8pm on Sundays. Find more information on urgent GP appointments or call NHS 111 or 020 3770 1888 to book an appointment.

  • So that everyone can get the treatment and advice they need, it’s important to remember that A&E should only be used by people with serious or life-threatening health problems requiring emergency treatment.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website